How do I return an item?

At York Supply we are dedicated to your satisfaction. If you are unhappy with your purchase, you can return most* products within 30 days of purchase. All returns are subject to a restocking fee (varied due to manufacturer policy) and this policy includes only unused, unopened and brand new restockable items.

You must first contact customer support to to obtain an RMA number. Any products returned without an RMA number will not be accepted by our warehouse. The customer will be responsible for all shipping costs incurred by York Supply in the initial transaction as well as all restocking fees.

* Some products are considered custom order from the factory and are non-returnable.

Provided all the above criterion are met the customer will receive a refund of purchase within 30 days.

If your package is damaged in shipping please contact us immediately so we can arrange on an-site evaluation by our shipping provider.

Please use the form below to contact us with any returns.

York Supply
2000 S McColl Road, Unit B
McAllen, TX 78503

Toll-Free: (800) 750-8098
Tel: (956) 413-7222
Fax: (800) 750-8098

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